Refund policy
REFUND & CANCELLATION POLICY
Last updated: 28 August 2026
1. Memberships All membership purchases are non-refundable. When you purchase a Pro or Elite membership, you gain immediate access to digital content, community spaces, and member resources. Because of this instant access, we do not offer refunds on membership fees.
You may cancel your membership at any time. Cancellations take effect at the end of your current billing cycle, and you will retain full access to your membership benefits until that date.
2. Exceptions We will consider refund requests on a case-by-case basis in the following circumstances:
- You were charged in error (e.g. duplicate billing)
- A technical issue prevented you from accessing your membership and we were unable to resolve it within a reasonable timeframe
To request an exception, contact us within 7 days of the charge at Visionariesrising@outlook.com with your order details.
3. Event Tickets Tickets purchased for Visionaries Rising events (including the annual Gala) are non-refundable. If an event is cancelled by us, a full refund will be issued automatically.
4. Digital Products All digital product purchases are final and non-refundable due to the nature of instant digital delivery.
5. How to Cancel To cancel your membership, log into your account and manage your subscription settings. If you need assistance, contact us at Visionariesrising@outlook.com.
6. Contact For any refund queries, please contact: Visionariesrising@outlook.com
7. Business Directory Listings Business directory listing subscriptions are non-refundable. By purchasing a listing subscription, your business profile will be submitted for approval and published upon acceptance. If your listing is rejected, a full refund will be issued. Cancellations take effect at the end of the current billing cycle.